At Pucker Stop, we are committed to ensuring every customer has a positive experience with our products. To uphold this commitment, we offer a 30-Day Satisfaction Guarantee for all our customers. Please review the details of our return policy below.
Eligibility for Returns
To be eligible for a return, products must meet the following conditions:
- Items must be returned within 30 days from the date of purchase.
- Products must be in their original packaging, including all original accessories, and in undamaged condition.
- Items must be unused and returned in the same condition as when they were received.
- Products that have been tampered with, damaged, or used beyond normal wear and tear are not eligible for return.
Refund Policy
We do not offer refunds. Instead, eligible returns can be exchanged for another product of equal value from our catalog.
How to Initiate a Return
To initiate your return, please follow these steps:
- Contact our Customer Service Team at [Insert Email/Phone Number] to request a return authorization.
- Once authorized, package the product securely in its original packaging to prevent damage during transit.
- Send the item to the provided return address within the 30-day timeframe.
Additional Notes
- Pucker Stop reserves the right to refuse any returns that do not meet the eligibility criteria.
- Shipping costs related to returns are the responsibility of the customer unless the product arrived damaged or defective.
For further assistance regarding returns or exchanges, please contact us at [Insert Contact Information]. Our team is here to help.